The Role of Communication in Retaining Top Talent

Today’s global marketplace is increasingly more competitive and continues to evolve at an unpredictable pace.  Competitive salaries and benefits are essential, but there is a commonly overlooked factor that plays a key role in retaining your top talent: communication.  Dynamic, action-oriented communication is the cornerstone of a thriving workplace, so let’s review a few ways that you can leverage the power of communication to keep your best and brightest on the team.

According to a 2022 article by Forbes, “Businesses with high employee engagement see a 23% increase in profitability and a 43% reduction in turnover.”  So, it’s settled…keeping your teams engaged is a must, so how do we do it effectively?

Transparent Leadership Communication

‍Leaders should be proactive in sharing frequent updates on the state of the business, and clearly articulating and defining organizational priorities, changes, and recent successes.

Active Listening‍

It is imperative to establish a culture where feedback is not only welcomed but also utilized.

Recognition and Feedback

‍Recognizing high-performing team members for their achievements should be a priority for any manager.  This action can amplify desired behaviors.

Using Multiple Communication Platforms

‍Meet-them-where-they-are” is a term for a reason – different messaging may require alternate platforms.  Diversifying this approach can yield great results.

How can Pinnacle help?
Pinnacle Performance Company’s methodology is rooted in psychological principles that actors have used for centuries to influence emotion and motivate action.  This approach ensures that communication is not just about conveying information, but also about engaging and inspiring your intended audience. 

We have training programs designed to: Build Leaders, Drive Engagement, and Elevate Teams.

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