Five Keys to Handling Difficult QuestionsHandling difficult questions during and after your presentation, meeting or call is just as... more
Intention-Based Communication™ Skills Training
Change the way you communicate
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The Importance of Communication in the Health and Social Care Sector
When dealing with a personal crisis, counselors are often the first point of contact between a person and private/public support systems. Good communication is critical when interacting with those suffering hardship.
Working with those dealing with difficult life circumstances is never easy. Health and social care workers bear an enormous responsibility and burden when working with those dealing with poor health, debt, and many other life challenges. Knowing how to handle delicate conversations, deliver difficult news, and communicate effectively is one of the most important skills to possess.
Drawing from several hundred modules and skill areas, we build custom programs to help you reach your organization's communication objectives
Contact us --we'll tell you how
Top Communication Skills for Healthcare Workers
Which are the most common barriers to effective communication for healthcare workers?
- Client's fear and anxiety
- Client's inability to express themselves
- Lack of time/high workload
- Iintrastaff conflict
- Anxiety around causing someone distress
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How to provide constructive criticism to employeesProviding constructive feedback to employees is critical. Yet most managers don’t do it... more
You can truly tailor your own program to fit your exact needs –all based on the award-winning Pinnacle Method™
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