Characteristics of Effective Communication

Posted on November 1st, 2016 by G. Riley Mills
Characteristics Effective Communication
Great communicators capture our attention, rouse our emotions, or compel us to take action. In a previous post, we suggested all great communicators are perceived as clear, concise, confident, credible and compelling when delivering their message. In this post, we highlight five characteristics of effective communication. Five Characteristics of Effective Communication Actively Listen “We have […] Read More...

The Importance of Business Communication

Posted on October 1st, 2016 by G. Riley Mills
Importance Good Business Communication
Companies cannot underestimate the importance of good business communication in the workplace. As Paul J. Meyer once said, “Communication – the human connection – is the key to personal and career success.” Recent studies demonstrate how effective communication among leadership, sales and customer service affects the bottom line. The importance of business communication: Leadership, Sales and Customer Service […] Read More...

Lack of Communication in the Workplace

Posted on September 15th, 2016 by Pinnacle Performance Company
Lack of Communication in the Workplace
Lack of communication in the workplace directly affects employee engagement. If companies want to fix employee engagement, research suggests a good place to start is by improving the communication skills of middle managers. According to a recent poll by ATD, 83 percent of respondents indicated that communication is THE most important skill area related to […] Read More...

Why you should improve verbal and nonverbal communication

Posted on September 7th, 2016 by David Lewis
Improve verbal and nonverbal communication
If you want a corner office or dream of landing a seat in the C-Suite, improve your verbal and nonverbal communication. After all, leaders often are great communicators. There’s no better time to hone your leadership communication skills, especially if you work for a global company. Top performing companies often are 14 times more likely […] Read More...

How to improve presentation skills: Train like Katie Ledecky

Posted on August 19th, 2016 by G. Riley Mills
Improve Presentation Skills Katie Ledecky
Wondering how to improve presentation skills? There are some valuable lessons you can learn from five-time Olympic gold medalist, nine-time world champion, and world-record holding swimmer Katie Ledecky to achieve gold medal worthy presentation skills. Practice Like It’s Your Performance Katie Ledecky swims 55,000 to 70,000 meters each week. Aside from logging quality pool time, she often practices […] Read More...

Three keys to a strong first impression

Posted on August 2nd, 2016 by Pinnacle Performance Company
Communicate Effectively First Impressions
We all know first impressions are important. But why are they so important? Because they happen quickly and don’t change easily. 7 Seconds to Make an Impact A Princeton University study found people make snap judgments about the attractiveness, likability, trustworthiness, competence and aggressiveness of a fellow human within a tenth of a second of […] Read More...

How to give a killer presentation | Master Intro

Posted on July 18th, 2016 by Pinnacle Performance Company
Give Killer Presentation
How to give a killer presentation? Let’s start at the very beginning: the introduction. The introduction is critical because it’s your chance to make a strong first impression and establish your credibility, to summarize your main points and share your message’s core theme, to introduce the benefit to your audience and discuss the goals you […] Read More...

How to give a killer presentation | Handling the Q&A

Posted on June 29th, 2016 by G. Riley Mills
How to Deliver a Killer Presentation
One of the big keys for how to give a killer presentation is how well you answer questions. If you nail the message delivery, but can’t effectively answer the questions, that’s all your audience will remember. To see a real world example, watch two tech titans – facebook CEO Mark Zuckerberg and the late Apple […] Read More...

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