Communication: Demonstrating Leadership Skills

Great leaders are great communicators. That doesn’t just mean they’re great orators though. By definition, communication is “a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior,” according to the Merriam-Webster dictionary. The key word here is exchange. Consider the most basic communication model defined by Osgood Read More…

Communication skills in the workplace: Tips and Guide | Nonverbal Communication

Everything we do communicates something to our audience. Words are important, but they are the tip of the iceberg. The delivery, particularly our nonverbal communication, often communicates more. That’s because our bodies are billboards, sending messages out into the world, and our audience constantly reads and interprets them, for better or for worse. Allan and Read More…

Barriers to Communication in the Workplace Part 2

In our last post, Barriers to Communication Part One, we highlighted jargon, attention spans and distractions, differences in perception/viewpoint, and physical disabilities, as barriers to communication. In this post, we’ll focus on physical barriers, language differences, and bias. Physical barriers to non-verbal communication (The environmental and natural conditions that make it difficult to see non-verbal cues, gestures, Read More…

How to increase your communication skills

In a recent Deloitte study, 89% of executives consider “strengthening the leadership pipeline” an urgent issue. Organizations are continuously promoting people into manager and leadership roles. One of the ways to showcase you are leadership material is to increase your communication skills. How to increase your communication skills Project Confidence Confidence is contagious. So is Read More…

Influential Introverted Leaders | Pat Wadors, LinkedIn

The Secret to Becoming an Influential Introverted Leader: Pat Wadors, CHRO LinkedIn Pat Wadors has risen through the ranks to become a very successful and influential senior executive as the Chief Human Resources Officer and SVP of Global Talent at LinkedIn. However, Pat is not your predictable, over-energized, charismatic, senior executive. She is an introvert. So how Read More…

The Importance of Business Communication

Companies cannot underestimate the importance of good business communication in the workplace. As Paul J. Meyer once said, “Communication – the human connection – is the key to personal and career success.” Recent studies demonstrate how effective communication among leadership, sales and customer service affects the bottom line. The importance of business communication: Leadership, Sales and Customer Service Read More…