Executive presence affects how others see you, whether they listen to you, and whether they will follow you. Executive presence is a combination of traits and qualities that create your distinct personality and contribute to how others perceive you. According to the Center for Talent Innovation, the following elements contribute to executive presence: Gravitas – […] Read More...

Improving communication in the workplace can affect the bottom line. And it all starts at the top. Leaders set the tone for the organization. Employees look to leaders for guidance, advancement opportunities, and model their behavior. Hire good leaders, set them up to succeed, and the profits should roll in, right? It’s not that simple, […] Read More...

Performance techniques can enhance leadership communication. Winston Churchill and Abraham Lincoln performed Shakespeare to help sharpen their oratorical chops. Ronald Reagan, Oprah Winfrey, Vaclav Havel, and Justin Trudeau were actors before transitioning to leadership roles. Barack Obama, Bill Clinton, Angela Merkel, John F. Kennedy, Suze Orman, Margaret Thatcher, Tony Robbins, and King George VI (The […] Read More...

Push vs. pull learning? Push learning content on workers? Adopt a pull learning strategy and let them focus on their own learning? What about blended learning? Talent development professionals must consider how to best deliver the training. It’s only one consideration though. They must also think about: Engagement: How do you ensure the training is […] Read More...

Do you want to know how to influence people? Here’s a simple, yet essential, three-step process (AIM) that underpins Pinnacle’s methodology.Do these three steps sequentially when communicating a message to others: Analyze your audience Identify your objective and how you want them to feel about your message Modify your delivery to achieve that result When we communicate, […] Read More...

Employee engagement is still challenging for most companies, according to two recent studies. According to a recent report from employee engagement platform provider, Achievers, employees are still disengaged in their current job: 31.6% responded “average engagement, but open to new opportunities” 31.3 percent say they’re “engaged but feel my company could do more to improve […] Read More...

Handling difficult questions during and after your presentation, meeting or call is just as important as the presentation, meeting, or call itself. Want proof? Here are some examples of how handling difficult questions poorly affected a company’s brand or their bottom line. During United Airlines’ third quarter earning’s call in 2017, analysts peppered CEO Oscar […] Read More...

Soft skills are in high demand. According to LinkedIn’s 2019 Global Talent Trends Report, 92% of talent professionals and hiring managers said soft skills are just as important or more important than hard skills when hiring talent. Eighty percent also said soft skills are increasingly important to company success. This report comes on the heels […] Read More...

New studies show an overwhelming correlation between employee engagement and fulfillment at work. Unfortunately, workers aren’t feeling particularly fulfilled or feel like they’re having a positive experience. Meaningful work remains the single largest contributor to a positive employee experience, according to a recent study by Globoforce’s WorkHuman Research Institute and IBM’s Smarter Workforce Institute. Unfortunately, only […] Read More...

Providing constructive feedback to employees is critical. Yet most managers don’t do it particularly well. Study after study tells us people don’t leave companies, they leave managers. According to a recent TINYpulse report, employees who give their managers a low rating are four times more likely to be interviewing for other jobs than their peers. Why […] Read More...