Successful Change Management Requires Effective Communication

Posted on November 19th, 2018 by G. Riley Mills
Change Management Communication Skills
Leading a team through change? If you want the transition to succeed, your leadership and managers might want to brush up on their communication skills. According to a recent ATD study, 92 percent of organizations have faced change in the last three years. Unfortunately, only 19 percent of participants surveyed said their workforce was highly […] Read More...

Communication Skills to Engage Millennials

Posted on October 25th, 2018 by G. Riley Mills
Communication Skills Engage Millenials
Millennials are now the largest generation in the U.S. labor force, according to a Pew Research Center analysis of U.S. Census Bureau data, with more than one-in-three American labor force participants (35%). That’s the good news. The not so good news: 66 percent of millennials expect to leave their current jobs in the next three […] Read More...

Increase Employee Engagement Through Empathy

Posted on October 3rd, 2018 by G. Riley Mills
Improve Worker Performance Empathy
Show some empathy and clearly communicate expectations if you want to improve your workers’ performance and increase employee engagement. According to new research published by Binghamton University, State University at New York, managers who show compassion to subordinates coupled with clear goals and benchmarks nearly always improve workers’ performance. Unfortunately, empathy is most lacking among […] Read More...

Why Managers Need Effective Communication and Interpersonal Skills

Posted on April 23rd, 2018 by G. Riley Mills
Effective Communication and Interpersonal Skills
Teddy Roosevelt once said, “The most important single ingredient in the formula of success is knowing how to get along with people.” Hate to sound like a broken record, but if you want to increase employee engagement, improve your manager’s communication skills. If you want to increase profits, improve your manager’s communication skills. If you […] Read More...

Communication skills in the workplace: Tips and Guide | Nonverbal Communication

Posted on August 15th, 2017 by G. Riley Mills
Communication Skills Nonverbal Communication
Everything we do communicates something to our audience. Words are important, but they are the tip of the iceberg. The delivery, particularly our nonverbal communication, often communicates more. That’s because our bodies are billboards, sending messages out into the world, and our audience constantly reads and interprets them, for better or for worse. Allan and […] Read More...

Barriers to Communication in the Workplace Part 2

Posted on June 14th, 2017 by G. Riley Mills
Barriers Communication Pinnacle Performance Company
In our last post, Barriers to Communication Part One, we highlighted jargon, attention spans and distractions, differences in perception/viewpoint, and physical disabilities, as barriers to communication. In this post, we’ll focus on physical barriers, language differences, and bias. Physical barriers to non-verbal communication (The environmental and natural conditions that make it difficult to see non-verbal cues, gestures, […] Read More...

Barriers to Communication in the Workplace Part 1

Posted on May 14th, 2017 by G. Riley Mills
Barriers Communication Pinnacle Performance Company
In today’s global economy, there are several barriers to communication in the workplace. As communicators, we must work harder to ensure our message is received and acted upon. While we spend most of our day communicating, sending messages is only half the communication equation. The other half involves the recipient’s ability to accurately interpret and […] Read More...

Q&A with Paratriathlete Israel Antonio

Posted on April 18th, 2017 by G. Riley Mills
Israel Antonio Pinnacle Performance Company
Israel Antonio is a playwright, screenwriter, actor, and triathlete. He also happens to be blind. He is a seven-time Boston marathon qualifier and a Paratriathlon USA National Champion. He is an inspiration and fantastic storyteller. Pinnacle Performance Company co-founder G. Riley Mills first met Antonio while teaching his screenwriting class at the now defunct Actors Center […] Read More...

Viola Davis’ Award-Winning Oscar Speech

Posted on March 7th, 2017 by G. Riley Mills
Viola Davis Academy Awards Speech
If you watched the Oscars like us, you saw Viola Davis deliver a gem of an acceptance speech. While most other award winners stumbled or rambled through their humdrum thank you speeches, she owned the room. Her speech offers a good blueprint for those being honored for their accomplishments, and longer speeches in general. What makes […] Read More...

How to increase your communication skills

Posted on January 15th, 2017 by G. Riley Mills
Increase Communication Skills
In a recent Deloitte study, 89% of executives consider “strengthening the leadership pipeline” an urgent issue. Organizations are continuously promoting people into manager and leadership roles. One of the ways to showcase you are leadership material is to increase your communication skills. How to increase your communication skills Project Confidence Confidence is contagious. So is […] Read More...

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