What makes communication and interpersonal skills excellent?

Posted on November 15th, 2017 by David Lewis
Communication Interpersonal Skills Listening
There are several things that make communication and interpersonal skills excellent, but for this post, we’ll focus on a big one: listening. As a manager or leader, listening is particularly important because it can help increase employee engagement. “The biggest communication problem is we do not listen to understand. We listen to reply.” -unknown To […] Read More...

Communication: Demonstrating Leadership Skills

Posted on October 20th, 2017 by Pinnacle Performance Company
Communication: Demonstrating Leadership Skills
Great leaders are great communicators. That doesn’t just mean they’re great orators though. By definition, communication is “a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior,” according to the Merriam-Webster dictionary. The key word here is exchange. Consider the most basic communication model defined by Osgood […] Read More...

Communication skills in the workplace: Tips and Guide | Nonverbal Communication

Posted on August 15th, 2017 by G. Riley Mills
Communication Skills Nonverbal Communication
Everything we do communicates something to our audience. Words are important, but they are the tip of the iceberg. The delivery, particularly our nonverbal communication, often communicates more. That’s because our bodies are billboards, sending messages out into the world, and our audience constantly reads and interprets them, for better or for worse. Allan and […] Read More...

Barriers to Communication in the Workplace Part 2

Posted on June 14th, 2017 by G. Riley Mills
Barriers Communication Pinnacle Performance Company
In our last post, Barriers to Communication Part One, we highlighted jargon, attention spans and distractions, differences in perception/viewpoint, and physical disabilities, as barriers to communication. In this post, we’ll focus on physical barriers, language differences, and bias. Physical barriers to non-verbal communication (The environmental and natural conditions that make it difficult to see non-verbal cues, gestures, […] Read More...

Barriers to Communication in the Workplace Part 1

Posted on May 14th, 2017 by G. Riley Mills
Barriers Communication Pinnacle Performance Company
In today’s global economy, there are several barriers to communication in the workplace. As communicators, we must work harder to ensure our message is received and acted upon. While we spend most of our day communicating, sending messages is only half the communication equation. The other half involves the recipient’s ability to accurately interpret and […] Read More...

Q&A with Paratriathlete Israel Antonio

Posted on April 18th, 2017 by G. Riley Mills
Israel Antonio Pinnacle Performance Company
Israel Antonio is a playwright, screenwriter, actor, and triathlete. He also happens to be blind. He is a seven-time Boston marathon qualifier and a Paratriathlon USA National Champion. He is an inspiration and fantastic storyteller. Pinnacle Performance Company co-founder G. Riley Mills first met Antonio while teaching his screenwriting class at the now defunct Actors Center […] Read More...

Viola Davis’ Award-Winning Oscar Speech

Posted on March 7th, 2017 by G. Riley Mills
Viola Davis Academy Awards Speech
If you watched the Oscars like us, you saw Viola Davis’ Academy Award winning acceptance speech, a gem among the humdrum thank you speeches most other award winners stumbled or rambled through. Her speech offers a good blueprint for those being honored for their accomplishments, and longer speeches in general. What makes this Academy Award […] Read More...

How to increase your communication skills

Posted on January 15th, 2017 by G. Riley Mills
Increase Communication Skills
In a recent Deloitte study, 89% of executives consider “strengthening the leadership pipeline” an urgent issue. Organizations are continuously promoting people into manager and leadership roles. One of the ways to showcase you are leadership material is to increase your communication skills. How to increase your communication skills Project Confidence Confidence is contagious. So is […] Read More...

Why you should increase your communication skills

Posted on January 3rd, 2017 by Pinnacle Performance Company
Increase Your Communication Skills
We believe the ability to communicate with purpose and clarity is the key to personal and professional success. We’re not alone. In a recent CNBC interview, Julie Sweet, the CEO of Accenture’s North America business said the greatest advice she could give was this: “Develop excellent communication skills. I think people underrate the importance of […] Read More...

Influential Introverted Leaders | Pat Wadors, LinkedIn

Posted on November 29th, 2016 by David Lewis
Pat Wadors LinkedIn
The Secret to Becoming an Influential Introverted Leader: Pat Wadors, CHRO LinkedIn Pat Wadors has risen through the ranks to become a very successful and influential senior executive as the Chief Human Resources Officer and SVP of Global Talent at LinkedIn. However, Pat is not your predictable, over-energized, charismatic, senior executive. She is an introvert. So how […] Read More...

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